Welcome to Holidays Hunt. Holidays Hunt is the brand name of HH Travel Private Limited. Holidays Hunt Website and Mobile Apps are the product of, and owned by HH Travel Private Limited. The Corporate Identification Number of the company is (CIN) U74999JK2016PTC009809, its registration number is 9809, and the registered address is KOROTANA KALAN TEHSIL R.S. PURA JAMMU Jammu JK 181102 IN.
We would like our clients to read well our Terms and Conditions to avoid any misunderstanding or clash.
Our website and App are offered to use only on the due acceptance without any modification of our Terms and Conditions given below. Accessing our Website and App, Making any kind of booking, or contacting our call centre executives would mean that you agree to the HH Travel Private Limited Terms and Conditions.
In case you do not agree with some or even a single Term or Condition, do not make any booking or reservation through the official website or app of Holidays Hunt as using both is conditioned only upon your total agreement with the Terms and Conditions below.
In the following Terms and Conditions, unless the context is stated otherwise
Freedom of actions
Company is a full stretch business enterprise and interacts and coordinates with various independent vendors and service providers. We strive hard to make our tours one of the best travel experiences of your life.Any changes in tour plans are intimated mandatorily to the guests via some or the other means.
Having stated that, we don't have control on our transportations like ships, Airlines, Railways, etc. nor on hotels, restaurants, and other facilities.
Thus the company in no sense holds any responsibility of any kind of damage to the person or property coming from these independent vendors or service providers.
Terms of Registration and Booking
Payments by Guests
To make a booking with us, guests need to pay a non-refundable and interest-free registration fee. Guest(s) are to pay the full tour fee as per the guidelines mentioned in the brochure.
In any case of dishonour of the cheque issued by a guest in favour of the company, an additional charge of INR 150 per cheque must be paid.
In the case of booking a tour just 30 days prior to the date of departure, guest(s) would be needed to pat the complete tour charge in a go necessarily by Demand Draft or in Cash.
For tour costs, the Foreign Exchange component would be calculated as per the common rate on that particular date. The tour costs are subject to change, and the company reserves all the rights to change the tour cost anytime before the departure. Tour costs aren't inclusive of government and any other taxes levied by independent vendors like airlines etc. and those charges or taxes are to be borne by the guests separately as per actual and to be paid necessarily before the departure.
Any and every additional taxes or charge including a hike in airfare, fuel or other taxes like YQ, YR, etc. are to be paid by the guests before the departure. Air ticket cancellation charges plus deposit forfeit charges applicable under the rules of concerned Airlines are to be paid by the guests completely in case of cancellation of a tour.
Any Hike in visa fee/VFS fees or increase in government taxes are not under the company's control. Therefore, any such additional charges shall be paid by the guest.
Documents required for tours
In the case of a guest travelling abroad, a passport is an official document and also an identity. A Visa is a must to enter any particular country.
The Passport should be valid for a minimum of 180 days from the date of arrival conclusion in India. Please cross check all your particulars including your name/ address/validity/expiry date and Blank pages for VISAs as per requirement. All travellers booking tours for the European sector should ensure that the Passport validity is for a maximum of 10 years. The passports are well maintained and should have sufficient blank pages (that are not damaged/stapled/torn) for recording stamping of visas of various countries. Handwritten passports are not allowed.
Visa (for World tours)
Visa permits the guest to enter another country. For tourists, a short term visa is granted by the respective consulate. We are visa facilitators and assist guests for preparing Visa documents, submitting them & collecting the passports from the consulate. The Consulate may call the guest for a personal interview even after all relevant documents have been submitted. The company is not responsible for any kind of error caused by the consulate. The decision to issue the Visa is at the sole discretion of the respective consulate; the company does not have a hold on the decision of the consulate and cannot object to it either. Just in case your visa is granted on the old passport and has a validity kindly cross check whether you need to transfer the visa on the current passport.
Sometimes your Visa which is granted may have a longer validity than your passport in such a case please remember to carry your old passport along with your new passport.
Mandatory Documents required for the visa
Duly signed & filled VISA forms by each guest as per Passport signature & details. For Children, Thumb impression - If the passport has thumb impression or signature along with Parent's Signature - Male - Left Thumb & Female Right Thumb.
A Personal Covering letter stating the purpose of the travel - Personal / Tour/ Employment, etc. along with financial/ sponsorship details. (For Employed on Plain paper, Self Employed on Plain paper with Visiting Card, Business or Professionals on their letterhead) Sometimes due to load factor at the embassies and consulates, the VISA processing takes longer time, and in few cases, VISA is not granted before tour departure, or it is delayed. In such cases, Holidays Hunt as a facilitator shall not be responsible for any consequences and/or liable for any refund, the guest shall have to bear all the cancellation and re-booking charges for the next tour.
Many countries are following the biometric system in a bid to ensure safer travel. For U.K & Schengen visas you will have to visit the VFS personally, and in case of USA you will need to visit the VFS twice. Once for Biometric and then for a personal interview
Though you are holding a valid a visa, it only gives you the permission to enter the respective countries immigration point. Granting or rejecting the permission to enter a country is solely dependent upon the discretion of the immigration authority only. Sometimes a guest may be deported/ interrogated/ and may be held back by the immigration authorities for a longer span than the usual time. In such a case if the guest misses out on the itinerary program the company is not liable.
Insurance is included in all the international tours up to age of 59 years. The over and above difference to be paid by the respective guest. Usually, overseas Mediclaim Insurance covers hospitalisation, medical emergencies and the loss of passport; hence, the company strongly recommends to FIT guests that they too buy the Insurance.
In case of claims, the insurance company shall be solely responsible for granting or rejecting claims, and we do not have any hold over it. It is at a sole discretion of the respective company we are the only facilitator. Also, insurance does not cover pre-diagnosed ailments. In case of foreign nationals, insurance will have to be obtained by the individuals on their own.
In case an insurance is issued by a third party, and if any claims to the same arise, Holidays Hunt is not responsible for any coordination with the Insurance Company
The Company reserves all the rights to modify or alter the tour itinerary in case of force majeure conditions. Changes shall be informed to the guests at the earliest. Any additional charges, if applicable, are to be paid by the guest.
Other than force majeure, for any other unavoidable circumstances, if the company curtails or cancels a certain day's sightseeing, the refund for the concerned portion of the sightseeing/tour shall be given to the guest. The Company will not be responsible for any kind of claims.
The Company reserves the right to change (addition/deletion on exchange) sightseeing places for the betterment of the tour programme.
If sightseeing timings aren't adhered to, or if any add-ons are required then the same will be borne by the guests.
Sightseeing days and closing of a particular sightseeing place are not in our hand, but we try our level best to cover all the sightseeings listed in the tour program. In case if any sightseeing is closed we may give you a replacement of that place or refund may be given for that particular sightseeing place only. Sightseeings of adventurous types are entirely dependent on weather. In case, the weather turns out to be unfavourable & sightseeing is not possible, the refund will be given.
Guests can join the tour at the first date as per their convenience. In such cases, they would be needed to possess all the air tickets of the family. Visa and other Insurance documents and are required to join the group at the first destination of the Tour. Such guests should furnish all information such as Flight details, local contact details & email ID a minimum of 15 days before the departure. Not to issue non-refundable tickets in case any change in date charged to be borne by the guest.
Deviation from the Group
When booked a group tour guests can deviate from the group before or after the tour if they wish. They, in that case, can do so by paying an additional cost.
For Individual Bookings, Guests on an Indian Tour can coordinate with the driver of the car/coach. Guests on a World tour can coordinate with ground handling agents to plan the next day's visit and sightseeing program. The car/coach has specific time limits within which it operates coach.
The Seating arrangement in the coach shall be strictly based on first come first as per the booking date i.e. the guest who books first will get the first seat and so on.
In coach, the seating allotment shall start from seat number 5 onwards as first two seats are reserved for the tour managers & seat nos. 3 & 4 are reserved as Prime Seats which if available can be booked by the guest at an additional cost. The company reserves the right to allocate Prime seats. If paid and prime seat is not available due to any reason, the company is liable only to refund the amount paid for the prime seat.
There is a strict "no smoking", "no alcohol" and "no eating" policy in the Coach. Guests are advised not to keep valuables in coach while sightseeing. The Company shall not be responsible for the loss of valuables from the coach. If the coach is accidently or otherwise damaged by the guest, he/she will be required to pay the compensation for the same.
World Tours Coaches / Buses
The Company generally arranges air-conditioned/air-cooled, luxury coaches. Such coaches may be equipped with an emergency washroom. However, this facility is not to be used instead of the rest rooms. In case, guest wishes to use this facility; he shall have to pay tips to the driver of the coach directly. The size and the seating capacity of the coaches/buses generally vary from 20 to 40 and depending on the number of the guest(s) to destination.
Indian Tours Coaches/Buses
The Company generally arranges air-conditioned/air-cooled, Non-AC coaches, mini coaches, jeeps or taxies of various seating capacities depending on the type of the tour, itinerary and number of guest/s, etc.
In case of part tours which are a part of the main tours, the seating priority will be as per the booking.
Sometimes certain tours are merged upon the guest's request or due to situational conditions. In such a case, the seating priority will be as per the booking.
For I-Fly tours the costing is based on a yearly basis. So the cost of I-Fly air ticket is not to be compared with regular air tickets neither any refund is to be claimed.
Guest(s) are responsible for their own baggage. The baggage at the airport, during any air travel, in coaches, in any train journey, at immigration point’s, etc., guest(s) have to verify and be responsible for the same. The porterage or the tips for services rendered to carry guest(s) baggage to the rooms is guest/s responsibility and have to be paid directly to the service provider. The "porter" or any helper arranged by the guest(s) at any train stations, airports, at immigration points or any other place, is the sole responsibility of the guest(s) and guest(s) shall have to pay tip directly to them.
Providing a complimentary addition is at the sole discretion of the management. Holidays Hunt reserves all the rights to revoke/amend/stop/discontinue this service/ items, at any time without any prior notice.
Cancellation on the part of Guests
If the guest decides to cancel the tour for any reason whatsoever, then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated hereunder.
Cancellation charges will be calculated on Gross Tour cost, and the cancellation charges shall depend on the date of departure & the date of cancellation.
Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.
Air ticket issued on special fare are non-refundable, and the guest shall bear cancellation charges.
Any refund payable to the guest will be paid after the company receives the refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest.
Cancellation and Refund
No of days prior to departure
% of cancellation charges per person.
More than 60 days
60 to 46 days
45 to 31 days
30 to 15 days
14 to 4 days
3 to 1 day
on the day/on tour
Cancellation on the part of the company
In case if any Tour is cancelled from the Company's end, then the full refund of amount paid by the guest will be made within 7 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the company's future tour.
Terms of Refund
Special Assistance for guests in need
In a group tour, special services cannot be given to any specific person. However, if informed at the time of booking, the company, without being held responsible in any way whatsoever, will make reasonable attempt to accommodate the special needs of disabled guests or senior citizens. Most transportation services are not equipped with wheelchair ramps. A capable companion must accompany the guest who needs assistance.
Transferring a Tour
A transfer from the originally booked tour to another tour is treated as cancellation of earlier tour and hence, a fresh booking of another tour has to be made. All cancellation charges will apply on the gross tour price and not on the discounted tour price of the earlier booked tour. The tour price and discounts available / given for the cancelled tour are not valid for fresh booking. Tour price and discounts prevailing on the date of fresh booking of another tour will be applicable. In case if booking is cancelled and alternate booking is given in the same tour in that case whatever at actual air ticket cancel charges will be applicable and for new booking new discount will be applicable.
Minimum booking of the tour
The Tour shall proceed only if the number of guest(s) who have booked the tour exceed 20 and the said booking of 20 guest(s) must be received by Holidays Hunt at least 30 calendar days prior to the scheduled start of the tour. If the number of guest(s) booked for any tour falls below 20, then tour may operate without Company tour manager and on MAP plan accommodation with breakfast and dinner and/or with an additional surcharge. However, Holidays Hunt may cancel the tour without assigning any reason and in such an event the guest(s) can claim only the amount paid by him after deducting the taxes. Till the total number of guest(s) reaches 20, the booking of the guest(s) shall be strictly provisional. In the event of the company deciding to cancel the tour, cancellation of tour shall be communicated at least 30 calendar days prior to the date of commencement of tour via any of the following modes (a) sms (b) telephone (c) email; as per the information given by the guest(s) or by any person for and on behalf of guest(s) at the time of booking of the tour. In case of cancellation of any tour by Company, actual amount paid by the guest(s) shall be refunded to the guest(s) and cancellation of air / rail cancellation done by guest will not be borne by Holidays Hunt and only actual paid amount will be refunded to guest by cheque. In case the number of guests booked for a speciality tour is less, then the speciality tour will be merged with a family tour.
Loss of Passport Guests travelling abroad should take care of his/her passport. Loss of the passport on tour involves costs and consequences such as filing FIR, visiting Indian Embassy, getting new passport or landing certificate, expenses on the stay, food, transportation etc. all of which have to be borne and paid by the concerned guest(s) only. Getting the landing certificate or the new passport is the sole responsibility of the guest(s). The Tour Manager is not responsible or liable or under any obligation for the loss of passport and the consequences thereof. Entire consequential expenses shall be met by the guest(s). Any other guest(s) accompanying the guest who has lost the passport wishes to terminate the tour intermittently, will have to meet the expenses etc. No refund will be given to the guest(s) leaving the tour abruptly. The tour manager won't stay back in any case.
Photo Identification All guests are advised to carry the photo identification in the form of driving license, election ID card, PAN card and students must carry with them their school/college ID card. At certain sightseeing places, the Identification proof is mandatorily required and company has no control over it. The identification documents must be produced by the guests as per the rules and regulations prescribed at different locations. Also, please ensure that on tour you carry the same photo ID submitted in the office. In case of documents being in maiden name, provide & carry those documents.
Documents required for foreign nationals For all foreign nationals who wish to join our various tours (Indian/World) the Visa fee and the other required documents differ than the Indian nationals. kindly cross check with our sales team. All guest must declare their NRI status prior to their booking. For NRI’s the rules and regulations differ than Indian nationals for certain countries. We advise you refer our website for further details.
Single guest provided with single occupancy/single bedded room have to pay single occupancy charges for the entire tour. Single rooms are comparatively smaller in size than the twin sharing rooms and may be located on a different floor or in corner side from the rooms of other group members.
Check-in and Check-out time
Guest have to abide by the check-in and check-out time of the respective hotels. For Indian tours, generally the check-in time is 12 noon and check-out time is 10 am. For World tours, generally the check-in time is 3 p.m. and check-out time is at 12 noon. If a guest wants any change therein, like early check-in or late check-out, he/she will have to manage the same on his/her own with hotel authorities on payment of additional charges, if any. Any loss to hotel property knowingly or unknowingly will have to be borne by guest. Company shouldn't be held responsible.
Single person joining the tour may be given a sharing partner/s in twin or triple sharing basis & this is subject to availability of the room partner of the same gender. However, any misunderstandings or incidences like missing items or difference of opinion between each other will have to be settled between room partners themselves. The company is not responsible for any loss or mishap. If, for any reason, concerned partner cancels or alters the booking of the tour, then the other guest/partner has to bear entire room charges. No adjustments shall be made from the money contributed by guest/partner who has cancelled the tour. Shared rooms have 'No Smoking' policy. Cleanliness of the room and especially the bathrooms is to be maintained under any circumstances. Any Religious thing one does shouldn't be a botheration or force to other. Safety of money and valuables is own responsibility even one has to take care oneself and other person should not be forced to help or assist.
Holidays Hunt or any of its independent contractors shall not be bound to serve non veg food items during en-route journey and/or en-route lunch halts for Indian/Domestic Sector. While we endeavour to select the best quality restaurants for en-route lunch halts in terms of food, sanitation facilities, hygiene, and service. However the company has no direct control over their maintenance. Guest(s) shall take note that the Restaurant Manager allots the table for the group & same depends upon the group size and infrastructure of the restaurant.
There is mostly a pre-set menu for meals depending on the tour program. Packed meals are served at some places. The Company mostly serves Vegetarian food along with few Non-Veg items. Holidays Hunt does not differentiate amongst the guest(s) by providing a special meal or special diet.
In case of a baby meal, the Company generally provides tin milk, plain dal and rice, (we appreciate a prior intimation) Apart from that if any different diet is required, the said guest(s) shall make their arrangements for the meal at their own costs and consequences. In case if any Holidays Hunt treat which is mentioned is not available, an alternate shall be given and no refund shall be applicable. No Complaints/Claims for refund in respect of the meals shall be entertained and Holidays Hunt reserves the right to change the menu and arrangements of the meals without assigning any reasons therefor.
Tour Leaders/assistants/escorts are assisting to the guest(s) throughout the tour, they are not responsible for guest(s) baggage or any kind of personal belongings. The guest(s) themselves should carry their baggage. The instructions and information of the tour, are to be followed in the group tours and tour leaders is not responsible for any instructions overruled by the guest(s) and its consequences.
Liabilities and Responsibilities of Holidays Hunt
The liability of the Company is restricted only to make reservation in accordance with the guest(s)’ requirements & no further. Company is not liable for any loss of person or property caused or damaged or suffered by the tourist on account of deficiency in services by any independent contractor.
Any gesture of courtesy extended by the Company to the tourist to minimize such loss or damage will not constitute an admission of such liability or a waiver. The Company shall in no circumstances whatsoever be liable to the tourist or any other person for any loss or expenses because:
Responsibility of Guest(s)
It shall be the sole responsibility of the guest/(s) to ensure that he/she possesses the required valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, to enable him/her to undertake tour.
All travel documents are non-transferable and must be issued in the name of the passport/photo identity holder, otherwise the booking may be cancelled. The Passport must be valid from the start of the tour to at least 180 days subsequent to the scheduled arrival date of the tour - subject to rules of the specific visa embassy or consulate. The guest(s) shall ensure timely collection of all such documents enabling them to undertake tour and be present in time for departure. Guest(s) should keep certified true copies and photocopies of all documents including valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, used by him/her while on tour.
Tour participation Punctuality and behaviour
As you are traveling with a group on Holidays Hunt vacations, all participants are expected to conduct themselves in a manner that is not disruptive to the group and in a manner that is appropriate for group travel.
For the benefit of everyone on the vacation, Holidays Hunt reserves the right to accept or reject the booking of any vacation participant and to remove any vacation participant from participating in or being a part of one or more itineraries where his or her conduct is deemed inappropriate & incompatible with the interest of the other travellers. Holidays Hunt is not responsible for any losses, including missed sightseeing or having to make alternate travel arrangements, if you fail to meet the representatives of Holidays Hunt at assigned timings and places/pick up points while on tour. Holidays Hunt will not refund nor cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behaviour or inability to maintain punctuality. The decision of behaviour being acceptable or unacceptable rests solely with Holidays Hunt.
Please be aware that during your participation in vacations operated by Holidays Hunt, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Holidays Hunt will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Holidays Hunt will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions you agree that you will hold Holidays Hunt harmless regarding any provision of medical care or the adequacy of any care rendered. Holidays Hunt is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold Holidays Hunt harmless for such.